I am a Design Researcher passionate about improving experiences, streamlining processes, and making information easily accessible to everyone. I enjoy finding patterns in data and user behavior to inform product solutions and build intuitive interfaces.
Growing up with immigrant parents, I know first-hand some of the challenges that are faced when there is a lack of access. My parents never finished elementary school. They do not read or write in any language, but with determination (and my siblings and I translating), they were able to run a convenience store.
Witnessing the difficulties they faced trying to fill out forms or navigating to a new place inspired me to be of service to others.
As far back as I can remember (3rd grade volunteering to shelve books), I’ve worked in libraries, universities, and educational centers – organizing information, teaching, and helping people find the information they need.
Now, as a Researcher, I still believe making resources easy to find and use provides opportunities for people to learn and make informed decisions that can improve their lives.